Right To Be is offering this free, one-hour, interactive training to train people on how to safely de-escalate situations of conflict. Using our Observe-Breathe-Connect methodology, we’ll learn how to identify potential conflict before it escalates using our “pyramid of escalation,” and how to assess whether intervening is the right action for you.

We’ll talk about specific biases that are increasing conflict, harassment, and violence during COVID-19 — and the role of implicit and explicit bias in conflict. We’ll also learn how to connect with others by validating and de-escalating their feelings — even if we don’t understand them or agree with them.  We’ll have time at the end to practice using real-life scenarios.