Right To Be has created a new training pathway designed for individuals and small teams to easily access our Conflict De-escalation in the Workplace training, one of our most popular training topics, by paying per seat, compared to a full in-house training.
Conflict de-escalation requires patience, a willingness to listen, and an ability to see the humanity in everyone. Using our Observe-Breathe-Connect methodology, we’ll learn how to identify potential conflict before it escalates using our “pyramid of escalation” and how to assess whether de-escalation is the right action. We’ll also learn how to connect with others by validating and de-escalating their feelings — even if we don’t understand them or agree with them.
Investment: $69.99 per person